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Privacy Policy

Your privacy is critically important to us. At CrowdTrustDeed we have a few simple fundamental principles:

  • We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or marital status for no apparent reason.)
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.
  • When sharing information about yourself or your investment opportunities, we aim to make it as simple as possible for you to control what is visible to the public, other users on this site, seen by search engines, kept private, and permanently deleted.

If you have questions about deleting or correcting your personal data please email your inquiry to our Client Services team at [email protected] or call us.

Updated April, 2019

Our Commitment to Privacy

We are required by law to ask for certain information in order to perform our services for you, but we are committed to protecting your personal and financial information. This Privacy Policy answers some questions about what information we collect, what we do with it, and how we protect it. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Our Policy

Welcome to the web site CrowdTrustDeed.com (the “Site”) owned and operated by Mortgage Vintage Inc., /d/b/a CrowdTrustDeed. (“CrowdTrustDeed” “we,” “us,” and/or “our”). This Site has been created to provide the services described in the Terms of Use (the “Services”). This Privacy Policy sets forth CrowdTrustDeed’s policy with respect to information, including personally identifiable data (“Personal Data”), and other information that is collected from Site visitors and users of the Services.

Information We Collect

When you interact with us through the Site or the Services, we may collect Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the Site: We collect Personal Data from you when you voluntarily provide such information such as when you register for access to the Services (for example, contact information such as your name, email address, and mailing address), when you wish to use certain Services (for example investor information such as investor preferences, how you want to hold your investments “vesting information”), and you when contact us with inquiries or respond to one of our surveys. Wherever CrowdTrustDeed collects Personal Data, we will provide a link to this Privacy Policy.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of CrowdTrustDeed and the authorized third parties referred to herein located in the United States.

Non-Identifiable or Aggregated Data: When you interact with CrowdTrustDeed through the Site or Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. CrowdTrustDeed may store such information itself or such information may be included in databases owned and maintained by CrowdTrustDeed affiliates, agents or service providers. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors’ Internet service providers, and how our users use and interact with the Services. Also, in an ongoing effort to better understand and serve the users of the Services, CrowdTrustDeed may conduct research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us.

This research may be compiled and analyzed on an aggregate basis. CrowdTrustDeed may share this non-identifiable and aggregate data with its affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. CrowdTrustDeed may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners and to other third parties for other lawful purposes.

In operating this Site, we may also use a technology called “cookies.” A cookie is a piece of information that the computer that hosts our Site gives to your browser when you access the Site. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Site without needing to remember and then enter a password more than once during a visit to the Site. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Site’s features. The use of cookies by our any of our affiliates or service providers is not covered by our privacy policy. We do not have access or control over these cookies. Our partners use session ID cookies to make it easier for you to navigate our site and use our Services.

Our Use of Your Personal Data and Other Information

CrowdTrustDeed uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. We also may obtain information about you from third party sources to verify your identity so we can properly process your requests and prevent fraud. In addition, when you create a profile and provide your email address, phone number, or other contact information, you will be providing that information to all other users of the Site.

CrowdTrustDeed and its subsidiaries and affiliates (the “Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the Site to help us improve the content and functionality of the Site, to better understand our users and to improve the Services. CrowdTrustDeed and its Related Companies may use this information to perform the Services, communicate with you regarding the Services or tell you about services we believe will be of interest to you. If at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below. Note however that as user of the Service we will send you administrative communications that are reasonably necessary to the Service, such as administrative notices that your password has changed or service notifications. If CrowdTrustDeed intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.

Our Disclosure of Your Personal Data and Other Information

We will share your personal information with third parties only in the ways that are described in this privacy policy. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets and you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Related Companies and Sites: We may also share your Personal Data with our Related Companies or sites for purposes consistent with this Privacy Policy.

Agents, Consultants and Related Third Parties: CrowdTrustDeed like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, loan servicing, accounting and tax, escrow, banking services, maintaining databases, ID verification and verifying investor accreditation. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function. These companies are authorized to use your personal information only as necessary to provide these services to us.

Legal Requirements: CrowdTrustDeed may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation or other regulatory requirement, (ii) protect and defend the rights or property of CrowdTrustDeed (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public against fraud or other harm, or (iv) protect against legal liability.

Your Choices

If your personal information changes, or if you no longer desire our Services, you may correct, update, amend, delete or request deletion by making the change in your registered account settings page, by emailing our Client Services team at [email protected] or by contacting us at the contact information listed below. We will respond to your request to access within 30 days. However, we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you sign up for our Services or newsletter(s), we will send periodic emails to you regarding the Services or to tell you about services we believe will be of interest to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at [email protected]

Security

The security of your personal information is important to us. When you enter sensitive information (such as bank account information, which our goal is to limit??) on our website, we encrypt the transmission of that information using secure socket layer technology (SSL). Isn’t everything SSL?

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at [email protected]

Exclusions

This Privacy Policy does not apply to any Personal Data collected by CrowdTrustDeed other than Personal Data collected through the Site or Services. This Privacy Policy shall not apply to any unsolicited information you provide to CrowdTrustDeed through this Site or through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as bulletin boards (collectively, “Public Areas”), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and CrowdTrustDeed shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.

Social Media Features

You can log in to our site using sign-in services such as Facebook Connect or LinkedIn. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

Our Web site also includes Social Media Features such as the Facebook “Like” button, Twitter, and “Add This” button. These Features are interactive mini-programs and may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Children

CrowdTrustDeed is intended for use by adults and does not knowingly collect Personal Data from children under the age of 13. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on this Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to CrowdTrustDeed through this Site, please contact us, and we will endeavor to delete that information from our databases.

Links to Other Web Sites

This Privacy Policy applies only to the Site. This Site may contain links to other web sites not operated or controlled by CrowdTrustDeed. (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. The links from this Site do not imply that CrowdTrustDeed endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Other Terms and Conditions

Your access to and use of this Site is subject to the Terms of Use.

Changes to CrowdTrustDeed’s Privacy Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contacting CrowdTrustDeed

Please feel free to contact us if you have any questions about CrowdTrustDeed’s Privacy Policy or the information practices of this Site:

Security Policy

 

Access Limitations

 

We limit access to the personal information we have about you to those employees who have a legitimate business need to access such information.  In keeping with industry standards and practices, we maintain appropriate physical, electronic and procedural safeguards and controls to protect your information.  The Site is built upon a secure infrastructure with multiple layers of protection, and we use industry-standard encryption technologies to safeguard your information.

 

Users are required to identify and authenticate themselves prior to accessing sensitive portions of the Site.  Generally, identification and authentication take place through the use of your username and a password and/or while logging in with one of our technical support staff.

 

Notifications of Security Systems Breach

 

If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps.  We may also post a notice on or through the Site in the event of a security breach.  Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

 

Take Precautionary Measures

 

You can take several precautions to protect the security of your computer and personal information.  For instance, you can use a well-chosen password and restrict access to your email account.  You can also install and regularly update antivirus and firewall software to protect your computer from external attacks by malicious users.  When you are finished with a session on the Site, be sure that you log out and close the browser window.

 

You should also be aware of fraudulent attempts to gain access to your account information through “phishing,” whereby scammers try to bring unsuspecting people to a website by using a genuine-looking email purporting to be from a legitimate company. Sometimes, either in the email itself or on this fake site, scammers will ask for login information to gain access to people’s accounts and withdraw their money.  

 

CrowdTrustDeed will never send you an email asking you for your login information.  In general, you can protect yourself against phishing by never providing personal or login information via a link contained in an email; instead, go the website directly.  You might also make it a habit to check the URL of a website to be sure that it begins with the correct domain.  In the case of CrowdTrustDeed, you should always ensure the URL begins with https://crowdtrustdeed.com or https://crowdtrustdeed.com